As standard, the G500 ships with WM5 and A2DP (stereo Bluetooth). However, even with the latest 097 ROM, this device is still only AKU1.1.4 meaning no push email. The G500+ on the other hand does ship with AKU2 but whether the G500 will ever get an AKU2 update remains to be seen.

Similarly to the Gigabyte g-Smart, ETEN have opted to keep the time displayed on the icon bar and have added their own, colourful, battery meter. For me though, it looks a bit out of place and in general everyday use, I tend to have it switched off.

Another addition to the standard OS comes in the form of and incredibly annoying warning when the device is just about to run out of battery. It bleeps manically at you for about 30 seconds and then shuts down the device. There have been a few occasions in the middle of the night where I have woken to the sound of that wondering what the hell is going on! The G500 OS also sports custom battery and system information in the settings. It doesn't make a huge amount of difference to anything but at least it makes parts of the OS looks like something other than bog standard Microsoft.

This, for me, is where Eten have really shown they're trying to make an effort. They have included quite a few useful little applications and addons to help spice things up a bit.

Unlike the Gigabyte g-Smart, you cannot use the radio without having the headset plugged in. Although, you can output the sound through the main device speaker, which is handy. The app itself allows you to do, well, erm, not much. Volume, tuning and backlight are the only things you can control here. There is an option for favourites but the app does not show any RDS information about the radio station. Worse still, you can't listen to the radio via Bluetooth headphones! If the headphones are connected and the headset is plugged in, all you'll be able to hear through the BT headphones are the system sounds! I find this quite appalling. To add insult to injury, you can't control the tuning via the d-pad either!

Now, this is where things can get a bit complicated. The satellite data update application is basically used to update the data needed for assisted GPS (AGPS) to work. In a nutshell, the data is regularly downloaded from a server and is then used to help the GPS get a quicker fix on the satellites. It's most effective in urban areas where tall buildings etc. can interfere with getting a good signal lock. This app, however, is not very good at what it does. The first time you use it; it will download and update the data correctly. This data has an expiration date. Once it expires, you need to download new data. The problem is, unless you delete the original data first (I'll explain how in a moment), the update will fail. Also, you have little or no chance of getting this to work using the internet via Activesync. In fact, Pocket Internet Explorer doesn't even work via Activesync giving an "unknown error 0x80072f78". Very poor!

Just like Gigabyte, Eten have included a call blocking application with the G500. Unfortunately, while it seems as though Eten have covered all the bases with this app, they have left out one fundamental function: the ability to add a contact from the phone book! Yes, that's right, all numbers must be entered manually! There are lots of other little options to do other handy things but what's the point when the main function of this app has been so poorly implemented.

Plain and simple, this application give the G500 the ability to use profiles, just like a Smartphone! You can adjust the system volume, ring volume, backlight level etc. but it doesn't seem as though you can tie it to appointments like you can on Smartphone devices.

Again, plain and simple, this is a speed dial application. It's actually quite good, large squares fill up the screen containing the people you dial most frequently. You can then switch to index dial and the screen fills up with the alphabet. Hitting a letter will display all your contacts whose names begin with that letter.

Another simple little application, this is basically Paint for PocketPC.

This is an interesting tool. Think of it like a mini version of Photoshop, there's nothing mind blowing here but there are some nice effects and the end result can turn out quite nice.

Eten's backup utility is quite handy for those of you that don't want to use Outlook etc. to backup your personal information. So far, at 4AM every morning, this little app has silently backed up my contacts, calendar, and network settings. It can also backup your profile, documents and tasks. What's more, if you're running low on battery, it'll perform a quick backup then too! Great app.

Eten's Bluetooth manager, although fiddly, is very good. You can easily setup partnerships, Activesync, transfer files and even exchange vCards. It's well thought out applications like this that make the G500 shine.

Yet another handy application. The M-Desk is basically a cross between the programs menu and the today screen. Lots of options to customize it just how you like.

Now, I thought I'd dedicate a separate little section to this as it can be quite confusing for newcomers to the platform and/or non-technically minded people. Basically, if you get this device and want to use it for Sat Nav, I highly recommend you get AGPS working. To do this, you need (user: eten / password: etendown):

Some say it's best to apply the firmware patch before you upgrade to the 097 ROM but I didn't bother with that and it works fine. You will, however, need to set things up so it all works correctly. So, set (Settings > System > GPS):

Programs > GPS Program Port to COM 2

Hardware > GPS Hardware Port to COM 4 and Baud Rate to 4800

After that, run the Satellite Data Update utility, (in Settings > System > GPS). When done, go into your Sat Nav software and tell it your GPS device is on COM 7. You can also set it to COM 4 if you don't want to use AGPS. Some claim that AGPS will not work with Tom Tom 5.2 (it won't see the GPS on COM 7) but if you apply the firmware patch it should work fine. It has for me on TTN5.2, iGO 2006 (which rules by the way!) and TTN6. Also, more specifically to Tom Tom 6, set the device as a wired GPS if you want to be able to use the software while in flight mode.

If you need to update the AGPS data and it won't let you, I've found that deleting the ephdata.clm file in the root of the device and updating again works nicely. If that doesn't work, make sure you have the GPS settings correctly set (see above).